| |UTILITY
BILLING & COLLECTION | |ACCOUNTS RECEIVABLE
| |ACCOUNTS PAYABLE |
|PAYROLL
| |FINANCIAL REPORTING |
Finance
Department
The
City of Fulton Finance Department is responsible for the administration
of the financial services of the City. Our mission is to provide these
services to our employees, management, and the citizens of Fulton in a
professional and timely manner.
Utility Billing
& Collection
Accounts Receivable
Accounts Payable
Payroll
Financial Reporting
UTILITY
BILLING & COLLECTION
Utility
Services
The City
of Fulton is a full-service community that offers electric, gas, water,
sewer, and solid waste services to its customers. The City operates on a
next business day service basis. City Hall hours are 8:00
a.m. to 5:00 p.m., Monday through Friday.
To
obtain utility services all customers must:
A.
Fill out a customer request for utility services.
We require basic information such as: name, address, phone number, social
security number and an emergency contact person and phone number. Any non
- U. S. residents or students that do not have a social security number
will need to provide their passport.
B.
Secure the account by:
Residential
Customers
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1.)
Deposit |
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a.)
Property owner deposits are $65 for electric, $70 for gas and $15
for water. The deposit on a total electric home is $135 for electric
and $15 for water. |
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b.)
Tenant deposits are $80 for electric, $100 for gas, and $20 for
water. The deposit on a total electric rental property is $185 for
electric and $15 for water. |
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In
addition, $10 is collected in advance from all residential customers
for solid waste service. |
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2.)
Credit letter- New customers may provide us with a letter
from their current utility provider stating that there have been
no late payments for the past 24 months. |
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-
or - |
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3.)
Co-signer- Any current City of Fulton customer in good
standing with no late payments for the past 24 months can be a co-signer
on new utility accounts. |
Commercial Customers
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1.)
Deposit- Commercial deposits are based on expected consumption.
For further details please contact the Accounting Supervisor at
(573) 592-3111. |
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2.)
Letter of Credit- New commercial customers may provide
us with a letter of credit from a financial institution in lieu
of a cash deposit. |
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3.)
Utility Bond- A utility bond from an insurance company
assuming responsibility in the event of default will also be accepted
from commercial customers in lieu of a cash deposit. |
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Because
every business is different, all commercial customers should contact
the City Landfill at (573) 642-3421 to determine what service would
be adequate for solid waste removal. |
Payment
Information for All Utility Customers
 Utility
bills are mailed the last business day of each month and are due by the
15th of the subsequent month.
Payments
can be made by:
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Visiting us in person on the lower level of City
Hall
Our convenient drive-up window on the south end
of City Hall
Drop box located on Court Street
U.S. Mail
Direct payment from your bank account |
Penalties
of 10% are assessed to accounts not paid by the 15th of the month.
Delinquent
notices are mailed 7 days prior to shut-off.
Shut-offs
may be conducted anytime on or after the 25th of the month.
There
is a $50 reconnection fee per service during regular business hours.
After
hours reconnection is available through the Fulton Police Department for
$100 per service.
Special payment arrangements are available to customers having trouble
paying their utility bill. To take advantage of this service, utility
customers must call (573) 592-3111 no later than one day prior to shut-off
day to make their payment arrangements with the Utility Collection Clerk.
In addition, there are several organizations in Fulton that provide energy
assistance to those customers who qualify, including:
Human
Development Corp. 600 Collier Lane (573) 642-3316
Disvision
of Family Sevices - Now handled through Callaway HDC Office
SERVE,
Inc. 4901 Co. Rd. 304 (573) 642-6388
City
of Fulton Energy Assistance Fund – Contact SERVE or call (573) 592-3111
for more information.
Shut-off
Policy During Extreme Weather Conditions
Extreme Cold Weather
If
the predicted low temperature for shut-off day is 32°F or below, the
City will not shut-off electric. Water service will be shut-off instead.
If
there are delinquent electric customers who do not have water service,
their service may be shut-off as soon as the predicted low temperature
is above 32°F.
If
the predicted low temperature for shut-off day is 15°F or below, the
City will not shut-off any utilities. Shut-offs will be done as soon as
the predicted low temperature is above 15°F.
Extreme
Hot Weather
When
the predicted high temperature for shut-off day is 95°F or above,
the City will shut-off water instead of electricity.
If
there are delinquent electric customers who do not have water service,
their service may be shut-off as soon as the predicted high temperature
falls below 95°F.
When a hot weather warning is in effect, the City will
not shut-off any utilities. Shut-offs will be done as soon as the hot
weather warning has been canceled.
Hot
Weather Warning - announced by the Missouri Department of Health
when extensive areas of the State are experiencing high and sustained
levels of heat stress (Heat Index of 105°F for at least three days),
there are health-related deaths, and the National Weather Service predicts
hot, humid temperatures will continue for several days. They make a decision
in the morning and notify the County Health Departments.
Energy
Assistance Contributions
The Fulton Energy Assistance Fund was established to help people with
payment of their utility bills during the cold weather months. The City
recognizes that because of economic hardships there are many people in
our community who have difficulty paying their utility bills during the
cold weather months. The Fulton Energy Assistance Fund is funded through
donations received from the residents of Fulton. Everyone who contributes
helps a neighbor in need.
Contributions
are tax deductible and may be made in the following ways: 1) a one time
donation in any denomination of $1.00 or more, or 2) by designating an
amount to be added to your monthly utility bill. Contributions will only
be used for utility assistance. No administrative fees are paid out of
these contributions. Funds are set aside in a separate account and used
100% on utility bills for those who qualify for assistance through SERVE.
Assistance of up to $150 is provided once per heating season to qualifying
applicants. The fund has assisted many people over the years. All contributions
are greatly appreciated. If you have questions you may call City Hall
at (573) 592-3111.
Direct
Payment Program
STOP
. . . writing checks for your utility bill.
LOOK . . . at how it can be paid AUTOMATICALLY.
LISTEN
. . . to all the advantages of direct payment.
The City of Fulton is extremely excited about direct payments and we are
sure you will be just as enthused. Just think...no more hassles of check
writing, searching for a postage stamp or worrying if your payment will
reach us on time. When you are out of town, on business or vacation, your
utility bill will be taken care of. The only requirement for eligibility
is you must have either a checking or savings account.
To
sign up, give us a call at (573) 592-3111 or stop by Utility Customer
Service in the lower level of City Hall. You will need to fill out a short
authorization form & provide us with either a blank deposit slip or
a voided check. Once you are signed up, you should continue to make payments
as usual until you receive a utility bill telling you that payment will
be made by draft. It will take approximately one month to get the program
started.
You
will continue to receive a utility bill at the beginning of each month.
Then, you will have until the tenth to contact our office if you have
any questions. On the fifteenth, your electronic transfer will be made.
Level
Billing
Will you be out of
town for several weeks or more and concerned about paying your utility
bill on time? Do your utility bills fluctuate from season to season? We
can help!
From
May to mid-August, the City offers our customers the opportunity to enroll
in our Level Billing Program. It is designed to offer
our customers peace of mind. We figure your average bill over the last
12 months. This becomes your “level payment” for the next
year. Each month you know what your bill will be even if you are out of
town. You won’t have to worry about budgeting for those high heating
bills in the winter.
If you are interested
in the peace of mind that comes from knowing what your utility bill will
be each month, give us a call at (573) 592-3111. We will be glad to give
you the details and get you enrolled.
Don’t
put if off! Enrollment in the program is only available May to
mid-August.
ACCOUNTS
RECEIVABLE
The Finance Department handles invoicing
and collections for all City departments for an array of services and
is the point of payment for many citizen/City interactions.
Invoices
are typically due on or before the 15th of the month following the date
of issuance. Acceptable methods of payment include cash, check or money
order. (For your safety, please do not mail cash.) All returned checks
are to be charged a standard fee of $20.00.
Payments
can be mailed to City of Fulton P.O. Box 130 Fulton, MO 65251, or made
in person by visiting City Hall at 18 E 4th Street in downtown Fulton.
For your convenience there is a drive-up window on the south end of City
Hall, as well as a payment drop box located on Court Street.
ACCOUNTS
PAYABLE
The
City of Fulton has a Centralized Accounts Payable System, which processes
payment of invoices for all City Departments.
Location: Lower Level City Hall, 18 East 4th Street, Fulton, MO 65251
Phone: 573-592-3111
Hours 8:00 a.m. – 5:00 p.m. Monday-Friday
Vendors – To help ensure timely
payment, please note the following procedures:
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Mail
bills to the following address:
(original invoice if possible)
City
of Fulton
Attn Accounts Payable
P O Box 130
Fulton, MO 65251-0130
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Reference
purchase order number on invoice.
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Vendors
who choose to do business with the City of Fulton are required to
complete a Federal Form W-9, Request for Taxpayers Identification
Number. The City is required by the Internal Revenue Service (IRS)
to collect this information to meet IRS filing regulations. Vendors
submitting invoices to the City must have a current Federal Form
W-9 on file with the Accounts Payable Office.
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PAYROLL
City
employees are paid bi-weekly through direct deposit. Payroll is the joint
responsibility of the Human Resources Office and the Payroll Section of
the Finance Department.
FINANCIAL
REPORTING
The City has been awarded the Certificate of Achievement
for Excellence in Financial Reporting by the Government Finance Officers
Association of the United States and Canada for the last six years.
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